I aim to complete most orders within 7 to 10 working days, excluding saxophone necks, unless otherwise stated on receipt of your order.

I will send you progress updates and photos if necessary via email. I will inform you when your order is completed and ready to send to you.

Everything is individually made to your requirements. 

All orders must be paid for in full before work commences. 


I accept payments by cheque or BACS  (drawn on a UK bank account) for UK customers only, Paypal payments attract an extra 4% on the total cost including postage.

All overseas orders must be paid via Paypal, this is a far better method than a wire transfer etc. Overseas Paypal payments attract an extra 5% to cover my fees and cross border fees.

Postage and packing is charged at cost and overseas orders are sent by Royal Mail ‘Tracked and Signed’, for safe and secure tracked delivery. 

I try and use recycled materials for packaging wherever possible, to help the environment and reduce overall costs.